Privacy Policy

Luctance, Inc. (“Luctance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our corporate website at luctance.com or contact us through it.

Individual Luctance products have their own privacy policies describing how they handle product and account data. When you use a product, refer to the policy linked from that product. For example, Checkii's Privacy Policy and Child Account Privacy Notice cover Checkii.

1. Information We Collect

We collect personal information you choose to provide, such as your name, work email address, company, and message when you use our contact form, along with the topic you select.

We also automatically collect limited technical information when you visit our website, including your browser type, operating system, referring URL, and a one-way hash of your IP address that we use to prevent spam and abuse. We do not store your raw IP address with contact submissions.

2. How We Use Your Information

• Respond to your inquiry and route it to the right person
• Provide, operate, and maintain our services
• Improve our website and services
• Send you updates and marketing materials, only with your consent
• Detect, prevent, and address spam, abuse, technical issues, or fraud

3. Cookies and Similar Technologies

Our website uses only the cookies and similar technologies needed to operate it and to protect our contact form from automated abuse. You can instruct your browser to refuse cookies; some features, such as the contact form, may not work without them.

4. Service Providers

We use trusted service providers to run our website and handle your information on our behalf, including website hosting (Vercel), database storage (Supabase), bot protection (Cloudflare Turnstile), and email delivery (Resend). These providers may access your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

5. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us using the information below.

8. Children's Privacy

This corporate website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

10. Contact

If you have any questions about this Privacy Policy or want to exercise your rights, email legal@luctance.com or use our contact form and choose “Something else.”